Starting October 1, a Third Great Way to Charge!
Use your jCPenney or Visa charge card
now
tor purchases in over 1800 Catalog Depart–
ments, and in all our stores-coast-to-coast. Beginning
October 1st,
your MasterCard™
will be welcome too-for added shopping convenience!
No Matter Where You Live
...
It's Easy to Shop by Phone
...
and Get Home Delivery!
• Order by phone coast-to-coast
Every time you order by phone you save shopping time! If there's a
phone within reach, it's such a simple matter to make your selection in
the comfort of your home or office,then call the nearest Catalog Depart–
ment to place your order. We have more than 1800 JCPenney Catalog
Departments in Treasury Drug, Thrift Dnig, and JCPenney Stores-with
locations in all 50 states! We've expanded-and no matter where you
live-you can take advantage of our easy shop-by-phone service. In
your area, you'll find us listed in the telephone book. (If you don't find a
listing, ask for directory assistance, or write to our Customer Service
Department.)
• Ask for Home Delivery
Convenient Home Delivery service can save you even more time-and
gasoline! Your order usually will reach you no more than a day or two
later than
if
you were to pick it up. When you phone in your order, tell us
where you want it delivered-your home or office, a neighbor's house,
even out of town. Then just give us your Penney or Visa charge account
number. (And you can use your MasterCard after October 1st-see
above). (If you don't have an account with us, a Visa charge card, or,
after October 1st MasterCard, you'll have to order in person to pre-pay
your order-but you can still have it delivered.) Dependable United Par–
cel Service will deliver most orders. (In Alaska, Hawaii, and parts of
Wisconsin, and for large, heavy items, we use Parcel Post or trucks. It is
usually faster and less expensive for you to pick them up at the Catalog
Department.) We think you'll find the rates tor Home Delivery very rea–
sonable-you can see for yourself on page 364. Try phoning in your
order and saying " Charge it and send it." Catalog shopping has never
been easier!
• Get fast service
You can count on speedy service because high-speed telecommunica–
·tion systems connect our Catalog Departments directly to our 5 huge
Distribution Centers. Your phone and "in person" orders can be trans–
mitted to the nearest Center immediately-no time lost in transit. Deliv–
ery trucks serve most of our Catalog Departments on a daily basis-so
you can pick up your order in just a few days. We're in easy-to-reach
locations with shopping and telephone hours arranged for customer
convenience.
• Whenever you need personal assistance
Ypu can always expect prompt and courteous service at any JCPenney
Catalog Department-whether you order by phone or in person.
If
you
have any questions about your order or method of receiving it-just ask,
and our staff will do their best to help you. They're trained to aid custom–
ers in every way possible-at all times.
EVERYTHING you buy at JCPeoney is GUARANTEED
Your Satisfaction is Our Goal:
WHEN YOU RECEIVE YOUR CATALOG PURCHASE, examine it
carefully. If you are not satisfied, return it to us and explain what is
wrong. We will exchange it if you wish-or we will refund your money (or
credit your account) with appropriate adjustments for transportation
and handling charges.
AFTER YOU HAVE USED YOUR PURCHASE. If your purchase from
us does not carry a specific JCPenney warranty, it is covered by this
guarantee.Ifit does not live up to everything we have promised for it, or it
it does not give you the service you expect during the normal life of the
item, please let us know the facts in the matter. Return the item if that is
convenient-if it isn't, just say so and we will advise you what to do. We
will make a proper adjustment in cash, credit, merchandise, or repair of
the item. Whichever it is, you can count on us to do what is right and
reasonable. If the item is covered by a specific warranty, please see
below.
Consult the Catalog Department in a JCPenney store,
if
you can. Or
send letters to our Customer Service Department at one of the ad–
dresses on page 362. To return merchandise see page 362.
Specific Warranties:
JCPenney WARRANTIES. Some of your most important purchases
from JCPenney are covered by our own warranties. These warranties
protect you from basic defects in the merchandise and
from failure in use. These JCPenney warranties are fully stated in the
catalog where the items are described-with the exception of the fol–
lowing two concluding paragraphs, which are an official part of every
JCPenney warranty:
"For the addresses of JCPenney facilities in your area, refer to your
local telephone directory.
If
there is no Penney, J.C. Company, Inc.
listed, write to J.C.Penney Company, Inc., Product Service Depart–
ment; Warranty Division, 1301 Avenue of the Americas, New York,
N.Y. 10019.
"This warranty gives you specific legal rights, and you may also have
other rights which
vary
from state to state."
All JCPenney warranties are included with the merchandise when it is
shipped. To obtain a separate copy of the warranty before purchase,
write to J.C.Penney Company, Inc., Product Service Department, War–
ranty Division, 1301 Avenue of the Americas, New York, N.Y. 10019.
MANUFACTURERS' WARRANTIES. Merchandise warranties which
are offered by the manufacturer or distributor of an item (rather than by
JCPenney) are not published in this catalog. The existence of such a
warranty is always noted in or near the description of the item. All manu–
facturers' warranties are included with the merchandise when it is
shipped. To obtain a separate copy of the warranty before purchase,
write to J.C.Penney Company, Inc., Product Service Department, War–
ranty Division, 1301 Avenue of the Americas, New
York, N.Y. 10019.
363
JCPenney