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MASSACHUSETTs-NOTICE TO BUYER:

(1) Do not sign this agreement if any of the spaces intended

for the agreed terms are left blank.

(2) You are entitled to a copy of this agreement at the1ime

you sign it.

(3) You may at any time pay off the full unpaid balance

under this agreement.

(4) You may cancel a purchase under this agreement If it

has been consummated by a party thereto at a place

other than the address of the seller which may be his

main office or branch thereof; provided, you notify the

seller in writing at his main office or branch by ordinary

mail posted, by telegram sent or by delivery, not later

than midnight of the third business day following a

purchase under this agreement.

NEW YORK- NOTICE TO THE BUYER:

1. Do not sign

this credit

agreem~mt

before you read it or if it contains any

blank space.

2. You are entitled to a completely filled in

copy of this credit agreement.

VERMONT - NOTICE TO THE BUYER-·DO NOT SIGN

THIS AGREEMENT IN BLANK. YOU ARE ENTITLED TO A

COPY OF THE AGREEMENT AT THE TIME YOU SIGN.

KEEP IT TO PROTECT YOUR LEGAL RIGHTS.

WASHINGTON-NOTICE TO BUYER:

(a) Do not sign this retail charge agreement before you

read it or if any spaces intended for the agreed terms are

left blank.

(b) You are entitled to a copy of this charge agreement at

the time you sign it.

(c) You may at any time pay off the full unpaid balance

under this charge agreement.

(d) The monthly service charge may not lawfully exceed

the greater of one percent of the outstanding balance

(twelve percent per year computed monthly) or one

dollar.

,

(e) You may cancel any purchases made under this charge

agreement if the seller or his representative solicited In

person such purchase, and you sign an agreement for

such purchase, at a place other than the seller's

business address shown on the charge agreement, by

sending notice of such cancellation by certified mall

return receipt requested to the seller at his address

shown on the charge agreement, which notice shall be

posted not later than midnight of the third day (excluding

Sundays and holidays) following your signing of the

purchase agreement. If you choose to cancel this

purchase, you must retum or make available to seller at

the place of delivery any merchandise, in its original

condition, received by you under this purchase

agreement.

J.

C. Penney Company, Inc.

1301 Avenue of the Americas

New York, N. Y. 10019

JCPenney Retail Installment Credit Agreement (Contract)

(keep this copy, pages 367-369, for your records)

APPLICANT'S SIGNATURE

DATE

Vice President and

Director of Credit

CO-,\PPLICANT'S SIGNATURE

(for Joint Accounts only)

DATE

IN CASE OF ERRORS OR INQUIRIESABOUT YOUR BIU

The Federal Truth in Lending Act and the Utah Uniform Consumer

Credit Code require prompt correction of billing mistakes.

1. If you want to preserve your rights under the Act, here's what to

do it you think your bill is wrong or it you need more information

about an item on your bill:

a. Do not write on the bill. On a separate sheet of paper write

(you may telephone your inquiry but doing ao wlll not

preserve your rights under this law) the following:

i.

Your name and account number.

ii. A description of the error and an explanation (to the

extent you can explain) why you believe it is an error. If

you only need more information, explain the item you are

not sure about and, if you wish.ask for evidence of the

charge such as a copy of the charge slip. Do not send in

your copy of a sales slip or other document unless you

have a duplicate copy for your records.

iii. The dollar amount of the suspected error.

iv. Any other information (such as your address) which you

think will help us to identify you or the reason tor your

complaint or inquiry.

b. Send your billing error notice to the address which appears

on your bill after "Send Inquiries to:".• Mail it as soon as you

can, but in any case, early enough to reach us within

60

days

after the bill was mailed to you.

2. We must acknowledge all letters pointing out possible errors

within

30

days of receipt, unless we are able to correct your bill

during the 30 days.Within 90 days after receiving your letter, we

must either correct the error or explain why we believe the bill

was correct. Once we have explained the bill, we have no further

obligation to you even though you still believe there is an error,

except as provided in paragraph 5 below.

3. After we have been notified, neither we nor any attorney nor a

collection agency may send you collection letters or take other

collection action with respect to the amount in dispute; but

periodic statements may be sent to you, and the disputed

amount can

be

applied against your credit limit. You cannot be

threatened with damage to your credit rating or sued for the

amount in question. nor can the disputed amount

be

reported to

a credit bureau or to other creditors as delinquent until we have

answered your inquiry. However, you remain obligated to pay

the parts of your bill not In dispute.

4. If it is determined that we have made a mistake on your bill, you

will not have to pay any finance charges on any disputed

amount. If it turns out that we have not made an error, you may

have to pay finance charges on the amount in dispute, and you

will have to make up any missed minimum or required payments

on the disputed amount. Unless you have agreed that your bill

was correct, we must send you a written notification of what you

owe; and it it is determined that we did make a mistake in billing

the disputed amount, you must be given the time to pay which

you normally are given to pay undisputed amounts before any

more finance charges or late payment charges on the disputed

amount can be charged to you.

5.

If

our explanation does not satisfy you and you notify us In

writing within

10

days after you receive this explanation that you

still refuse to pay the disputed amount, we may report you to

credit bureaus and other creditors and may pursue regular

collection procedures. But we must also report that you think

you do not owe the money, and we must let you know to whom

such reports were made. Once the matter has been settled

between you and us, we must notify those to whom we reported

you as delinquent of the subsequent resolution.

6. If we do not follow these rules, we are not allowed to collect the

first

$50

of the disputed amount and finance charges, even if the

bill turns out to

be

correct.

7. If you have a problem with property or services purchased with a

credit card, you may have the right not to pay the remaining

amount due on them, if you first try in good faith to return them

or give the merchant a chance to correct the problem.

·connecticut custbmers should address inquiries to: J.C. Penney

Co.. Inc.. P.O. Box 1000, Voorhees, NJ 08043. Our phone is: (609)

772-3000. (You may telephone your inquiry, but doing so will not

preserve your rights under the law.)

JCPenney

369