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How to return merchandise
FOR WHERE TO MAIL YOUR ORDER, SEE PAGE 240
ALL MERCHANDISE should be returned to one of the addresses
given below, depending on which state you live in. Some states
have been split in half. Check the first three numbers of your zip
code to find out which address services the half you live in.
If you live in:
Alabama
Arkansas
Florida
Georgia
Kentucky
Alaska
Hawaii
Illinois
Indiana
Iowa
Kansas
(660-
675)
Oklahoma
Louisiana
Virginia
Mississippi W. Virginia
No. Carolina
(247-253,
So. Carolina
255-259,
Tennessee
261, 266)
Michigan
Minnesota
Missouri
Montana
(592, 593)
Nebraska
(680-689)
Texas
No. Dakota
Ohio
Puerto Rico
So. Dakota
Virgin Islands
Wisconsin
Connecticut Massachusetts Rhode Island
Delaware New
Vermont
District of
Hampshire West Virginia
Columbia New Jersey
(254, 260,
Maine
New York
262-265,
Maryland Pennsylvania
267, 268)
Arizona
California
Colorado
Idaho
Kansas
(676-679)
Montana
(590, 591,
594-599)
Nebraska
(69<Hi93)
Nevada
New Mexico
Oregon
Utah
Washington
Wyoming
Return merchandise to:
J.
C. Penney Co., Inc.
5500 So. Expressway
Forest Park, Georgia 30050
J.
C. Penney Co., Inc.
Catalog Division
11800 West Burleigh St.
Milwaukee, Wisc. 53201
J.
C. Penney Co.. Inc.
c/o Texas, Inc. Delivery Service
920 So. Lamar St.
Dallas, Texas 75202
J.
C. Penney
Co~
Inc.
c/o Hummell Warehouse
728 North 15th St.
Allentown, Pennsylvania 18102
J.
C. Penney Co., Inc.
c/o Acme Delivery Service
4250 Oneida St.
Denver, Colorado 80217
Would your friends
like a Penneys Catalog?
It's very easy. Have them print their name and address on the
back of a postcard-(only one to a household, please). The front
of the card should be addressed as follows:
J.
C. Penney Co., Inc.
Circulation Dept.
11800 West Burleigh St.
Milwaukee, Wisc. 53201
Attn: Catalog Request
When we receive the card, we'll send a current Penneys Catalog.
For refunds, exchanges, or damage in transit–
also for adjustments on specially guaranteed
or warranted merchandise
IMPORTANT: Each order shipped includes a "Return or Exchange
Form" as part of your invoice, to be filled out in case you need to
return a purchase. (If form has been mislaid, ask us for one in a
letter mailed to address given at left.)
Damage In Transit
1. If merchandise worth less than $100 was damaged in the mail,
fill out "Return or Exchange Form" and send it to us along with the
merchandise.
2. If merchandise worth more than $100 was damaged in the mail,
it has been insured by us;therefore you must file a claim with your
local post office. Then fill out the "Return or Exchange Form"
(including the insurance claim number) and send it to us along
with the merchandise.
3.
If merchandise delivered by REA-Express or Truck is damaged
on arrival, get an Inspection Report from the driver and have him
take the package back. (If you discover the damage after the de–
livery driver has gone, notify the transportation company; they
will come for the package and give you the Inspection Report.)
Send us the Inspection Report, the paid transportation bill, and a
copy of your invoice, including the filled-in "Return or Exchange
Form."
Regular Exchange or Refund
If you are returning merchandise for any reason other than dam–
age in transit (regardless of how it was shipped or the value of the
item). simply fill out the "Return or Exchange Form" and send it
to us, along with the merchandise, to the address given for your
state at left.
Shipping charges on returned merchandise
will
be refunded.
SHIPMENTS FROM FACTORY
The instructions above and at left do not apply. Write to the
J.
C.
Penney Co., Inc. 11800 West Burleigh St., Milwaukee, Wisc.
53201, c/o Dept.
F
explaining your problem; and we will let you
know what to do.
Get all our Catalogs
just order regularly
We will continue to send you all of our catalogs as long as you
order regularly each season. You can shop in our big general
catalogs, seasonal catalogs (summer, winter, Christmas) or sale
catalogs. Place your orders by mail or phone, or in person, at a
Penneys Catalog Center. All orders count towards keeping your
family on our active mailing list. Don't forget to place your order
this season!
------------------------------,
J. C. Penney Co., Inc.
Circulation Dept.
11800 W. Burleigh St.
Milwaukee, Wisconsin 53201
WRITE YOUR PENNEYS
CUSTOMER NUMBER HERE
Name---------------~~----------,--.,...,-,.-------~
Please
Notify Us
If You
Move
First Name
Middle Initial
last Name
Fill in and mail this cou–
pon to Penneys. Paste on
back of a government
postcard, or enclose in
an envelope.
New Address
Rural
Rural
Route___________Box No.
P.O. Box No._____
(Please give both if you live on a rural route)
Zip
Post Office________________State.__________Code_____
Old Address
Rural
Rural
P.O.
Street
Route.____ Box No.
Box No.____ Address________________
Zip
Post Office_______State__________Code_______
~enneys
241
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