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your guide to catalog services
order by phone
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fast delivery!
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gift giving
customer service
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CompuServe
easy returns
warranties
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lower monthly
payments
on-line
shopping
Call
1-800-222-6161
to shop from the USA or Canada.
We're open 24 hours a day, seven days a week.
Para ordenar en espaiiol.1-800-336-7337.
De lunes a
sabado de 7a.m.a11 p.m. hora centro. Domingo de 9 a.m. a
11 p.m. hora centro.
When you place your order, tell us where you'd like it delivered
and we'll tell you when to expect delivery. We'll deliver to your
home or anywhere in the country. You can also pick up your
order at any of our 2000 JCPenney Catalog Departments.
Most orders are delivered in 2 to 3 working days. When the rush
is really on, ask for 2-day delivery by UPS Service.
See page 474 for our complete gift guide including shipping gifts
anywhere, gift boxing, gift certificates and the last day to shop for
Christmas gifts.
Call our Customer Service specialists at
1-800-709-5777.
Questions about your order? Need returns information? We're
here to help you.
When you receive your order, take a look at it. If you are not
completely satisfied, return it. Your credit or refund will include
the purchase price plus your cost to get the item to you and
what you paid to ship it back.
You can return your order to any JCPenney Catalog Department
for immediate credit or refund. You can take it to the Post Office
and mail it back to us. Or, if UPS delivered your order, call
1-800-709-5777
and we'll arrange UPS pick up.
All JCPenney and Manufacturers' Warranties are shipped with
the item. To see a warranty before you purchase, call
1-800-709-5777
for a free copy.
We respect your privacy, so we don't sell or exchange our
customer list to anyone outside our family of businesses.
You choose how to pay...we accept cash or credit at our
Catalog Departments. Sorry, no COD orders for home delivery.
Use the JCPenney Major Purchase Charge to'turn many
orders of $200 or more into lower monthly payments.
Ask for details when you place your order!
http://www.jcpenney.com.
Shop our on-line catalog
store featuring the best in JCPenney and national brands.
Browse a friend's gift registry or request any of the free
specialty catalogs highlighted on the home pages.